TERMS AND CONDITIONS OF SERVICE
Last updated: March 24, 2026
This English version is a translation provided for convenience. The legally binding version is the Spanish one, available at /terminos-y-condiciones.
Welcome to Keting Media, S.A. de C.V. (hereinafter, “Keting Media”). By engaging our web design, software development, hosting, or any other digital solution services, you (hereinafter, “the Client”) accept the following Terms and Conditions:
1. Purpose of the Service
Keting Media agrees to provide consulting, design, web development, and digital maintenance services as set out in the commercial proposal or specific agreement accepted by the Client.
2. Intellectual Property
Belonging to Keting Media:All proprietary tools, base code, methodologies, and designs used to create the project are the property of Keting Media, unless otherwise agreed in writing.
Belonging to the Client:Once the total project payment has been settled, Keting Media assigns to the Client the rights of use and exploitation of the final product. The Client warrants that it holds the copyright to all material (images, text, logos) delivered to Keting Media for the development of the project.
3. Payments, Deposits, and Project Continuity
To begin any project, a deposit of 50% (fifty percent) of the total quoted amount is required.
Continuity Clause:
Once the service has been contracted, the Client agrees to deliver the information, access, and materials necessary for the execution of the project within a reasonable time. If 30 (thirty) calendar days elapse without the Client submitting the required information, Keting Media will automatically proceed to charge the remaining 50% of the project.
Payment of the outstanding balance under this circumstance does not cancel the agency's obligation; Keting Media remains committed to completing the project once the Client delivers the missing information, subject to the team's schedule availability at that time.
4. Hosting and Domains
Keting Media acts as an intermediary in contracting third-party services (such as hosting providers and domain registrars). Keting Media is not responsible for server outages, external technical failures, or loss of information arising from the infrastructure provider, although it will provide the necessary support to manage a solution.
5. Service Warranty
Keting Media offers a warranty of 30/60/90 calendar days following the final delivery of the project for the correction of technical errors or "bugs" that may arise. This warranty does not cover additional aesthetic modifications or changes to the original scope of the project.
6. Limitation of Liability
Keting Media shall not be liable for:
- Business losses, loss of profit, or indirect damages arising from the use of the tools developed.
- Illegal content or copyright infringements committed by the Client on its website or app.
- Cyberattacks or external hacking, although it will implement current best security practices.
7. Confidentiality
Both parties agree to keep under strict confidentiality all technical, commercial, or financial information exchanged during the provision of the service.
8. Jurisdiction and Applicable Law
For the interpretation and fulfillment of these terms, the parties submit to the laws in force in Mexico City and to the jurisdiction of its competent courts, waiving any other venue that might correspond to them by reason of their present or future domicile.